925 Sterling Silver Hoop Earrings – 3.2mm Thick, 16mm Diameter, Platinum Finish

Our Promise

At Heren.shop, we stand behind the quality of every piece we offer. That’s why we provide a 2-year warranty on all our jewelry.

This warranty covers:

• Manufacturing defects

• Broken clasps or hinges

• Color fading (under normal wear)

• Loose stones or settings

What’s not covered:

• Intentional damage or misuse

• Scratches from normal wear

• Lost or stolen items

• Damage from water, perfume, or harsh chemicals

To claim your warranty, please email us at hello@heren.shop with:

1. Your order number

2. A clear photo of the item

3. A short explanation of the issue

We'll respond within 3–5 business days.

Care Instructions

Proper care helps your jewelry last longer and shine brighter.

Do:

• Wipe with a soft, dry cloth after wearing

• Store in a clean, dry place (preferably in a pouch or box)

• Remove before showering, swimming, or working out

• Avoid contact with perfumes, lotions, and cleaning products

Don’t:

• Sleep with earrings in

• Use silver or metal polish unless specified as safe

• Expose to saltwater or chlorinated water

Need Help?

For questions about care, fit, or warranty — we're here for you.
Reach out any time at hello@heren.shop or visit our Contact Us page.